Privacy Policy

Chamber Technologies Corporation ("Chamber," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our GPU capacity control plane platform and related services (the "Service").

By using the Service, you consent to the data practices described in this policy. If you do not agree with these practices, please do not use the Service.

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, password, organization name, and job title when you register
• Profile Information: Optional information you add to your profile
• Organization Data: Information about your organization structure, initiatives, and teams
• Payment Information: Billing address and payment details (processed by our payment processor)
• Communications: Messages you send us through support channels or feedback forms

1.2 Information Collected Automatically

• Usage Data: Features used, actions taken, timestamps, and interaction patterns
• Device Information: Browser type, operating system, device identifiers, and IP address
• Log Data: Server logs including access times, pages viewed, and referring URLs
• Cookies and Similar Technologies: Information collected through cookies, pixels, and similar tracking technologies

1.3 Operational Data

• Capacity Pool Data: Information about GPU resources, cluster configurations, and capacity allocations
• Job Metadata: Job names, scheduling information, resource requirements, and execution status (we do not access the content or outputs of your jobs)
• Utilization Metrics: GPU usage statistics, allocation efficiency, and resource consumption patterns
• Agent Telemetry: Operational data from deployed agents including health status and coordination events

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Providing the Service

• Operating and maintaining the platform
• Processing capacity reservations and job scheduling
• Generating utilization reports and analytics
• Providing customer support
• Sending service-related notifications

2.2 Improving the Service

• Analyzing usage patterns to improve features
• Developing new functionality
• Optimizing scheduling algorithms
• Conducting research and development

2.3 Security and Compliance

• Detecting and preventing fraud and abuse
• Maintaining security of the Service
• Complying with legal obligations
• Enforcing our Terms of Service

2.4 Communications

• Sending account and service notifications
• Providing product updates and announcements
• Responding to inquiries and support requests
• Sending marketing communications (with your consent, where required)

3. How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

3.1 Within Your Organization

Information may be visible to other members of your organization based on permission settings you configure.

3.2 Service Providers

We work with third-party service providers who assist in operating the Service, including:

• Cloud infrastructure providers (AWS)
• Payment processors
• Analytics services
• Customer support tools
• Email delivery services

These providers are bound by contractual obligations to protect your data and use it only for specified purposes.

3.3 Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

3.4 Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3.5 Aggregated Data

We may share aggregated, anonymized data that cannot identify you for research, analysis, or other purposes.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may also retain information as necessary to:

• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Maintain business records

When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law or legitimate business purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit (TLS) and at rest
• Access controls and authentication mechanisms
• Regular security assessments and monitoring
• Employee training on data protection
• Incident response procedures

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

6. Your Rights and Choices

6.1 Account Information

You can access, update, or delete your account information through your account settings at any time.

6.2 Communication Preferences

You can opt out of marketing communications by clicking "unsubscribe" in any marketing email or updating your notification settings. Service-related communications cannot be opted out of while maintaining an active account.

6.3 Cookies

Most browsers allow you to control cookies through their settings. Disabling certain cookies may affect Service functionality.

6.4 Data Portability

You may request a copy of your data in a portable format by contacting us.

6.5 Account Deletion

You can request deletion of your account and associated data by contacting us or through account settings.

7. International Data Transfers

Chamber is based in the United States. If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

For transfers from the European Economic Area (EEA), United Kingdom, or Switzerland, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

8. Additional Rights for EU/EEA Users (GDPR)

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

• Right of Access: Request access to your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restriction: Request restriction of processing
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at privacy@usechamber.com. You also have the right to lodge a complaint with your local supervisory authority.

Our legal bases for processing include: contract performance, legitimate interests, consent, and legal compliance.

9. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request information about the categories and specific pieces of personal information we collect
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: We do not sell personal information
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise these rights, contact us at privacy@usechamber.com or call us. We may verify your identity before processing requests.

10. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will delete it promptly.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential Cookies: Required for the Service to function (authentication, security)
• Analytics Cookies: Help us understand how users interact with the Service
• Preference Cookies: Remember your settings and preferences

We do not use advertising or third-party tracking cookies. You can manage cookie preferences through your browser settings.

12. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the "Last Updated" date. We may also provide additional notice for significant changes. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For GDPR-related inquiries, you may also contact our Data Protection contact at privacy@usechamber.com.